Privacy Policy
Effective Date: November 7, 2026
This Privacy Policy explains how [TODO: Company Legal Name] ("we," "us," or "our") collects, uses, and shares information when you use the Strollsy mobile application (the "App"). Strollsy is a Brazilian Portuguese speaking practice app featuring Bia, an AI language tutor.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address: Used for account authentication via one-time codes
- Display name: Optional profile information you may provide
Voice and Conversation Data
When you use speaking features with Bia:
- Audio recordings: Your voice is streamed in real-time to Google's Gemini API to power conversational responses. We do not store raw audio recordings on our servers.
- Transcripts: Text transcriptions of your conversations are stored to provide session history, track your learning progress, and enable features like phrase review.
Learning and Usage Data
- Lesson progress and completion status
- Vocabulary and phrases practiced
- Session duration and frequency
- App preferences (language settings, coach preferences, session duration)
Purchase Information
If you make purchases:
- Subscription or purchase status
- Transaction identifiers
- Entitlement and usage balance
Payment credentials (credit card numbers) are handled directly by Apple and are never collected by us.
Analytics Data
We may collect anonymized usage analytics including:
- App events (screens viewed, features used)
- Device type and operating system
- Crash reports and performance data
2. How We Use Your Information
We use collected information to:
- Provide and personalize the App's language learning features
- Enable AI-powered conversations with Bia
- Track your learning progress and provide session recaps
- Process and manage your subscription or purchases
- Send transactional communications (account verification, purchase confirmations)
- Improve App performance and fix bugs
- Respond to support requests and feedback
3. Third-Party Service Providers
We share information with the following service providers who process data on our behalf:
Google (Gemini API)
Your voice audio and conversation context are transmitted to Google's Gemini API to generate AI tutor responses. Google processes this data according to their Privacy Policy.
Neon
We use Neon for database hosting and user authentication. Account information and learning data are stored on Neon's infrastructure.
RevenueCat
RevenueCat processes subscription and purchase management. They receive your user identifier and purchase transaction data. See RevenueCat's Privacy Policy.
Apple
Purchases are processed through Apple's App Store. Apple handles all payment information according to their Privacy Policy.
PostHog
We may use PostHog for product analytics to understand how users interact with the App. Analytics may include user identifiers to track usage patterns. See PostHog's Privacy Policy.
4. Data Retention
We retain your information as follows:
- Account data: Retained while your account is active and for a reasonable period afterward for legal and business purposes
- Conversation transcripts: Retained to provide session history and learning progress features
- Purchase records: Retained as required for accounting and legal compliance
Third-party providers may have their own retention policies. Google's retention of audio data processed through Gemini API is governed by their data retention policies.
5. Deleting Your Data
You can delete your account directly within the App through your Profile settings. Account deletion will:
- Remove your account credentials and profile information
- Delete your conversation history and learning progress
- Remove locally stored data
Important: Deleting your account does not automatically cancel any active subscriptions. You must cancel subscriptions separately through your Apple ID settings before or after deleting your account.
Some data may be retained as required by law (such as purchase records for accounting purposes) or may persist in third-party systems according to their retention policies.
To request additional data deletion or for questions about your data, contact us at [TODO: Contact Email].
6. Children's Privacy
Strollsy is not directed to children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [TODO: Contact Email] so we can delete the information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate. These countries may have different data protection laws than your jurisdiction.
By using the App, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
8. Your Rights
For Users in the European Economic Area (GDPR)
If you are in the EEA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
For California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at [TODO: Contact Email].
9. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App or by other appropriate means. Your continued use of the App after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
[TODO: Company Legal Name][TODO: Company Address]
Email: [TODO: Contact Email]